FAQs

Why should I buy a Natura mattress?

Buying a Natura mattress gives you the opportunity to sleep on the latest technology in back support, pressure relief and temperature regulation while reducing plastic waste in our landfills. You will have a better night sleep on a Natura mattress!

Can I use an adjustable base?

Yes! All Natura mattresses are designed to work on any adjustable base.

What type of boxspring will I need for my Natura mattress?

You will need a supportive boxspring, foundation or platform to place your mattress on. Please make sure any king or queen bedframes or platforms have a center support per the terms of the Natura warranty.

What should I if I have issues with my mattress?

If you have an issue with your Natura mattress,please contact us at [email protected], we will advise next steps. Click here for more information on our Natura warranty.

Can I fold the mattress?

Your Natura mattress is compressed and rollpacked for shipping, so it is very flexible. While it is ok to flex and band your mattress, we do not suggest you fold it, as the materials will not fully recover.

How long can I expect my mattress to last?

Your mattress comes with a 10-year warranty. We recommend that you replace your mattress every 7-10 years as your body and sleep needs change over time.

Are there coils in the Natura mattresses?

Our Natura Hybrid collection features back supportingindividually wrapped coils. It is designed to give you the right support while minimize motion transfer for more restful sleep.

What is the warranty on the mattress?

The Natura Hybrid collection comes with a 10 year non prorated warranty against manufacturers defects. For more information click here.

Where is the mattress made?

We proudly make all Natura mattresses in East Windsor, CT. We are a third-generation family owned company that has been in business since 1929.

Do I need to flip my mattress?

No, your Natura mattress is designed so that you do not need to flip it over. However, we recommend that you rotate the mattress from head to toe every 2-3 months to evenly distribute the normal wear and tear on the sleep surface.

What is a hybrid mattress?

A Hybrid mattress is the perfect combination of back support from pocketed coil innerspring systems and pressure relieving foam layers. We offer plush, firm and cushion firm feel. Just choose the right one for you!

SHOP IN-STORE

find a retailer

GET IN TOUCH

✆: 1-800-243-8834
✉: [email protected]

SUPPORT HOURS:
MON-FRIDAY, 9AM TO 4PM

menuarrow-right