To qualify for this warranty, the original purchaser must present proof of purchase for validation, and the law label and trade labels on the defective product must be intact. The mattress set must also be free of stains, soiling and tears so please use appropriate mattress protection.

Your Natura mattress has been designed to work with a firm, non-spring foundation platform or adjustable base. Use of other foundations or box springs will void your Natura warranty. You may be required to provide proof as to the quality of foundation you are using.

In the first several months you may notice the development of a body signature in the surface of your mattress. This is a normal occurrence and indicates that the cushion layers in the topper are conforming to the natural contours of your body.

Normal body signatures are not a suggestion of structural failure. On king size mattresses a slight ridge down the middle is common since this area is not generally used and padding layers aren’t compressed. Rotating your mattress head to foot every three to four months will minimize the appearance of body signatures. Natura is not liable for incidental or consequential damages arising through the use of this product.